What is Robotic Process Automation?
Robotic Process Automation (RPA) is a software technology that facilitates the creation, use and control of software robots that simulate the behavior of humans interacting with digital systems and software. Just like humans, software robots can perform tasks such as understanding screen content, applying keystrokes correctly, navigating the system, recognizing and extracting information, and performing various actions. But software robots can work faster and more efficiently than humans without getting up or taking a break.
What are the commercial benefits of RPA?
Robotic Process Automation streamlines workflows and makes organizations efficient, flexible and responsive. It also increases employee satisfaction, loyalty and productivity by eliminating the negative aspects of the working day.
RPA is seamless and can be quickly implemented to accelerate digital transformation. APIs are ideal for automating tasks on legacy systems without virtual desktop infrastructure (VDIs) or data access.
Where can RPA be used?
Today, RPA delivers new efficiencies and frees people from repetitive processes across multiple industries and processes. Businesses in industries as diverse as financial services, healthcare, manufacturing, public sector and retail use RPA in many areas including finance, compliance, legal, customer service, operations and IT. This is for beginners only.
RPA has become more versatile due to its widespread use. In fact, every high-tech business is the best candidate for business management, iterative process, automation, and therefore intellectual processes that will require advanced AI skills.
What features and capabilities are important in RPA technology?
To create and manage enterprise-wide RPA, you need technology that goes beyond just helping you work on your own. You need a platform to help you create and manage new business-wide resources and become Happy Business™. From exploring ubiquitous automation opportunities to quickly building efficient bots and managing thousands of workflows, your RPA technology should support you end-to-end.
Is RPA the same as Artificial Intelligence (AI)?
RPA is not AI; Artificial intelligence is not RPA. But the combination of RPA and artificial intelligence opens up huge new possibilities for businesses around the world. On the other hand, RPA technology is now widely used in machine learning models, natural language processing (NLP), behavior and image recognition, etc. can place advanced skills in factors into RPA bots. Giving these robots AI skills can greatly increase their ability to use AI.
AI can also explore many aspects of automation opportunities and create powerful automation pipelines through RPA applications such as process mining.
As companies need to integrate AI into front-end operations and decision-making, many see RPA as a “last step” delivery option. Bots can be configured to use machine learning models to complete decision making and analytics, and can take machine intelligence deep into day-to-day operations.
